Two delivery drivers from Papa John's pizza in Sanford are out of a job after an inappropriate voicemail information messages statement showed up online. It started when one of the drivers pocket-dialed an African-American customer in Sanford, creating a voicemail information messages with obscenities and repeated racial slurs.
That customer released the voicemail information messages on YouTube the other day that became viral. The driver is heard saying, "They give me five bucks there. Fine outstanding African gentleman of the community," In his YouTube post, the customer said he gave the delivery driver more than a 20-percent tip. He also showed the delivery box, which said, "Your pizza experience managed by Brian," though it's not clear if Brian is the name of either of the employees who were fired.
After hearing about the incident, Papa John's Chairman and CEO, John Schnatter, posted an apology on Facebook and Twitter:
"Friends, I am extremely concerned to learn about the reprehensible language used by two former employees in one of our restaurants. Their thinking and actions defy both my personal and the company’s values, and everything for which this company stands. The employees responsible for this absolutely unacceptable behavior were immediately terminated.
My heartfelt apology goes out to the customer involved, his family, and our community at large. I am very sorry that anyone would be exposed to these hurtful and painful words by any person involved in any way with our company.
Thank you for your important comments. I have personally reached out to our customer to share my own thoughts and offer my deepest apology."
"Friends, I am extremely concerned to learn about the reprehensible language used by two former employees in one of our restaurants. Their thinking and actions defy both my personal and the company’s values, and everything for which this company stands. The employees responsible for this absolutely unacceptable behavior were immediately terminated.
My heartfelt apology goes out to the customer involved, his family, and our community at large. I am very sorry that anyone would be exposed to these hurtful and painful words by any person involved in any way with our company.
Thank you for your important comments. I have personally reached out to our customer to share my own thoughts and offer my deepest apology."
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